COVID-19 Coronavirus update: We are still processing online orders and despatching them as we can, however our physical shop in York is currently closed until the government lockdown is lifted. Thanks and stay safe :)
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Privacy Policy and Terms of Business

This privacy policy sets out how The Braithwaite Gallery uses and protects any information that you provide when you use or The Braithwaite Gallery Ltd. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using the website, then you can be assured that it will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Law & Jurisdiction

The Contract shall be deemed to be made in England. All Contracts made between The Braithwaite Gallery and the Customer shall be governed by the laws of England and any dispute arising therein shall be subject to the sole jurisdiction of the English courts.

Your Statutory Rights are not affected by the Terms of Business on this page.

This privacy policy is governed by the GDPR legislation of 2018.


We endeavour to acknowledge all complaints within 5 working days. We will advise you of how long it will take to resolve the complaint and keep you informed throughout the process.


What information do we collect & why

When you purchase something from us, as part of the buying and selling process, we collect the personal information you give us such as name, address and email. This enables us to fulfil your order. We are also required to keep some of your data for internal record keeping.

When you browse online, we also automatically receive your computer’s IP address in order to provide us with information about your browser and operating system.

If you sign up for an artist’s mailing list, we may send you occasional marketing emails about events or new products from your specified artist.

For a list of specific cookies we collect, see below.


When you place an order or arrange a delivery, your consent to the data collection is implied and will be used for that specific purpose only.

If we ask for your personal information for a secondary reason, such as marketing, we will either ask for your specific consent or provide the opportunity to say no.

If, once you have opted in, you change your mind, you may withdraw your consent for us to contact you or store your data by clicking the ‘unsubscribe’ link in any of our marketing emails, or by contacting us at or by post to The Braithwaite Gallery, 42 Low Petergate, York YO1 7HZ


We will not sell or lease your personal information to third parties unless we have your permission or are required by law to do so. We may share your information with the Third Party Services listed below in order to fulfil our contract with you.

Third Party Services

Our website is hosted by using the shopping cart platform.

Online payments are made through - an encrypted direct payment gateway compliant with the Payment Card Industry’s Data Security Standard.

Our mailing list is held by

In order to deliver your purchase, we will also need to share your data with courier or postal services.

We select our third party service providers with care. The third party services used by us have their own privacy policies in respect of the information we are required to provide the for your purchase related transactions. We recommend that you read their privacy policies to understand the manner in which your information will be handled by these providers.

Once you leave, or are redirected to a third party website, you are no longer governed by this Privacy Policy. We are not responsible for the privacy practices of other sites.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Questions and Contact Information

If you believe that any personal information we are holding on you is incorrect or incomplete, and would like to correct, amend or delete that information, please contact us at or by post to The Braithwaite Gallery, 42 Low Petergate, York YO1 7HZ

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


The table below lists the cookies we collect and what information they store.



COOKIE Description


The association with your shopping cart.


Stores the category info on the page, that allows to display pages more quickly.


The items that you have in the Compare Products list.


Your preferred currency


An encrypted version of your customer id with the store.


An indicator if you are currently logged into the store.


An encrypted version of the customer group you belong to.


Stores the Customer Segment ID


A flag, which indicates whether caching is disabled or not.


You sesssion ID on the server.


Allows guests to edit their orders.


The last category you visited.


The most recent product you have viewed.


Indicates whether a new message has been received.


Indicates whether it is allowed to use cache.


A link to information about your cart and viewing history if you have asked the site.


The ID of any polls you have recently voted in.


Information on what polls you have voted on.


The items that you have recently compared.


Information on products you have emailed to friends.


The store view or language you have selected.


Indicates whether a customer allowed to use cookies.


The products that you have recently viewed.


An encrypted list of products added to your Wishlist.


The number of items in your Wishlist.